Share your Review Posts on social media using Social Planner

1. Start by selecting the marketing section.

2. Next, manage your Social Media Marketing.

3. Now, click new post.

4. Then, choose to post reviews.

5. Select the source of your review.

Choose review sources (Facebook or Google).

Note: integration with a Facebook Page or Google Business Profile is required.

6. Subsequently, specify the rating range.

Choose social accounts and set a minimum star rating.

7. Proceed to choose which social accounts to use.

8. Set the maximum number of posts.

Decide how often to publish (daily, weekly, or yearly).

9. Choose the timeframe, then click next.

Optionally, enable publishing as an Instagram Story.

10. Pick or upload your background images.

Choose or upload images for your post background (JPEG/PNG, 1:1 ratio, max 5MB).

11. Insert your desired caption now.

Add a custom caption or use the review text.

12. Decide on the display style for the author's name.

Choose how to display the customer’s name (full name, first name, or initials).

13. Finally, customize the font color, background, and opacity.

Adjust font color, background color, and opacity for styling

Once the post is active, go to Social Planner > Content > Review Post to view scheduled posts.

Examples of Review Posting

• Example 1: With a Google Business Profile connected, suppose a new review arrives on January 1, 2024, at 6 PM. If your setting is to post 5 social posts daily at 8:37 AM, the new review will publish the next day, January 2, 2024, at 8:37 AM. If more than five reviews are available, the system will prioritize based on star rating and only post five times.

• Example 2: Setting weekly frequency for review posting (e.g., 3 reviews every Monday starting October 22, 2024, at 11 AM) will publish three reviews weekly, provided there are enough new reviews. For example, on October 29, 2024, three reviews will publish at 11 AM if three reviews are available.

Note: Posting frequency applies to all scheduled options (daily, weekly, or monthly). Maximum post count refers to the total posts on a given day, not spread across multiple days.