Leads Sync: Sync leads automatically from Facebook Lead Ads across multiple pages with clear attribution to the source
Conversations: Chat with customers across multiple Facebook pages using Facebook and Instagram chat integrations.
Automation: Build customized workflows to automate customer engagement across multiple Facebook pages
Reputation: Manage reviews and your review responses across multiple Facebook pages
Mobile App: The Topline OS mobile app now supports conversations across multiple Facebook pages.
Conversation AI: Conversation AI now supports auto-response to messages across multiple Facebook pages.
Troubleshoot & Error alert: Added capability to highlight alerts in terms of permissions and troubleshoot option to do basic troubleshooting.
To access conversations for multiple pages on your mobile app, please update to latest app version: v3.92.1
This was one of the most asked Integration features on Canny, with 800+ votes. This feature will enable customers across a spectrum of use-cases - SMBs managing multiple outlets, to influencers managing multiple fan pages.
3 dot menu: Resolved the issue where the 3 dot menu was not clickable for some accounts.
Updated FB card with Manage pages and Settings option to select update connected pages & enable messaging.
3 dot menu with Troubleshoot & Disconnect option
Enable and disable Instagram/Fb messenger within settings modal
Update selected page in the manage pages modal
Access troubleshooting to find missing permissions & manually sync leads
Capability to create triggers based on page
Option to select specific page in conversation
