Select Action > WhatsApp: Customer Service Window Check
Phone Number Selection: Users can now choose from all connected WhatsApp phone numbers within a location.
Real-Time Status Validation: Only numbers with an "ACTIVE" status will appear in the selection dropdown, ensuring error-free execution.
Improved Workflow Accuracy: Service window validation is no longer restricted to the default number, allowing businesses to efficiently manage multiple WhatsApp interactions.
Increase workflow precision by validating service windows for specific phone numbers.
Enhance customer support efficiency by directing interactions to the appropriate WhatsApp number.
Minimize errors and inconsistencies caused by limitations of the default phone number selection.