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Say Hello to Reviews AI Agents

We’re delighted to launch Reviews AI Agents — your new superpower for crafting personalized, on-brand review responses at scale. Create multiple AI personalities, assign them smartly, and let them do the talking in just the right tone.

Key Highlights

1. Create Multiple AI Agents

Tailor each Agent with unique traits (formal, friendly, humorous)
Set tones like empathetic, professional, or casual
Choose response styles — concise or detailed

2. Smart Assignment Logic

Match Agents to review sentiment (positive, neutral, negative)
Rotate Agents using round-robin for response variety

3. Language Detection

Automatically detects and replies in the review’s language
Set a fallback language when needed

4. Templated AI Agents

Don’t want to start from scratch? Use our ready-to-go personality templates

5. Google Page Selection

Choose which Google Business Page each AI Agent responds on
Perfect for managing multi-location or multi-brand reviews

6. Full Control & Testing

Edit, clone, or delete personalities anytime
Preview AI responses before publishing
Easily see which Agent crafted each reply

Where to Find This:

You can access Reviews AI Agents inside your Reputation Management module:

Go to Reporting >Reputation Report

Proceed to Settings

Click on the "Reviews AI" tab and start creating, customizing, and assigning your Agents.

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