The chat widget now intelligently manages network drops with real-time UI feedback:
“Attempting to reconnect to chat…” banner now appears when internet drops
Message input is disabled during downtime to prevent lost messages
Auto-fetches missed messages from users/agents after reconnection
When a visitor’s internet drops:
The chat shows a reconnecting status and disables message sending.
Upon reconnect, the chat restores input access and fetches any missed responses from accounts (users, AI agents)
This ensures conversations feel continuous — even when connections aren’t. Fewer missed opportunities, better clarity for your leads.
