Toggle Auto-Renew for your internal domain, review your renewal status and pricing, and rely on up to two automatic retries if a payment fails. Alternatively, you can renew manually anytime before expiry.
Auto‑Renew toggle, you can switch on/off before the renewal date
Manual renewal option if Auto‑Renew is off or a payment attempt fails
Automatic retries (up to two) after a failed auto‑renew due to payment issues
Clear status and alerts with next steps
Renewal price shown upfront before charging (some extensions may renew for more than one year)
Keep a valid payment method on file to avoid failed renewals.
If you prefer manual control, set Auto‑Renew to OFF and schedule a reminder before the renewal date.
Check the displayed price/term each year—some domains renew for multi‑year periods.
Step 1
Go to Settings > Domains in your Topline OS account > Click on Manage
Step 2
Click Additional Settings to open advanced options.
Toggle Auto‑Renew ON or OFF (you can change this anytime before the renewal date).
Step 3
Confirm your payment method is valid so automatic retries (up to two) can succeed.
Can I switch Auto‑Renew on or off later?
Yes, any time before the renewal date.
What happens if Auto‑Renew fails?
Topline OS retries up to two more times. You’ll also see an alert with manual renewal steps.
Will I see the price before being charged?
Yes, renewal pricing is always displayed upfront.
Do some domains renew for multiple years?
Yes, certain extensions renew for more than one year; you’ll see the term and price before confirming.
