Payments: Venmo now supported via PayPal integration

Venmo is now available as a payment method through the existing PayPal integration. Enable it in settings, display it on forms and checkouts, and reconcile payments in the same PayPal account. This adds a familiar wallet option for many customers and can boost completion rates on mobile.

What’s New

• Venmo as a payment method powered by the PayPal integration

• Simple toggle to enable Venmo alongside PayPal at checkout

• Works on eligible order forms, payment links, and invoices

• Mobile friendly button and wallet flow for faster checkout

• Transactions settle to your connected PayPal account

• Standard refunds and reporting flow through PayPal

• Permissions aware controls in Payments settings

Tips

• Highlight Venmo on mobile heavy landing pages to reduce friction

• Keep PayPal and card options visible so customers can choose their preference

• Run a quick A or B placement test for the Venmo button near the primary CTA

• Match currency and region settings in PayPal to avoid checkout errors

• Test a small transaction before launch to validate confirmation emails and receipts

• Monitor conversion by device to confirm uplift from Venmo

How to Set It Up

Step 1

You can just open Settings and connect your PayPal account if not already connected. In Payments settings, locate PayPal and toggle Venmo on.

Step 2

Choose where to offer Venmo, such as order forms, payment links, or invoices. Preview a checkout and confirm the Venmo option appears alongside other methods.

FAQ’s

1. Where do Venmo payments settle

• Funds are deposited to the connected PayPal account, Reporting and refunds are handled through PayPal
  

2. What do I need to enable Venmo

• An active PayPal connection in Payments settings. Venmo toggled on within the PayPal configuration
  

3. Where can customers use Venmo

• Eligible order forms and checkout pages. Payment links and supported invoices
  

4. Does this work on mobile

• Yes, the Venmo wallet flow is optimized for mobile. Customers can complete checkout in the Venmo app where applicable
  

5. How are refunds processed

• Issue refunds from PayPal as usual. The refund reflects back to the customer’s Venmo funding source