Communities now supports fully customizable event reminder emails. Choose templates, edit subject and body, insert dynamic fields, and set reminder schedules per event or by default. Add RSVP buttons, calendar links, and timezone aware details, then test before sending. Admin controls ensure consistent branding and reliable delivery.
Template editor for subject and body with dynamic fields
Branding controls for logo, colors, and footer details
Per-event overrides or account-level defaults
Flexible schedules like 24 hours, 2 hours, and 10 minutes before start
Built-in RSVP and Add to Scheduler links
Timezone-aware date and time formatting
Test send and preview for desktop and mobile
Keep subjects short and specific with the event name and start time
Include a single primary CTA like RSVP or Join to reduce confusion
Add speaker, agenda, or materials only if they help last minute decisions
Use two reminders at most to avoid fatigue
Verify timezone and location details in your dynamic fields
Send a test to yourself and a teammate before enabling at scale
Step 1
Open Communities and go to Events. Select an event or create a new one.
Step 2
Open Reminder Email settings and choose a template or start from blank. Edit subject and body, insert dynamic fields for title, date, time, location, and links.
Can I customize reminders per event?
Yes, edit templates and schedules per event or set account-level defaults for reuse.
Which dynamic fields are available?
Common fields include event title, date and time, timezone, location or join link, RSVP, and Add to calendar.
How many reminders can I schedule?
Multiple reminders are supported, typically set for 24 hours, a few hours, and minutes before the start.
Will reminders respect member time zones?
Yes, times render in the recipient’s timezone when available, with a fallback to the event timezone.
Can I test before enabling?
Yes, use preview and test send to verify layout, links, and personalization.
Do branding settings carry over?
Yes, logo, colors, and footer details can be saved as defaults and applied across events.
