Gift Cards: Create, Sell, Send, And Redeem

Gift cards are now fully supported across the store. Configure designs and denominations, sell via product listings and direct links, email or schedule delivery to recipients, and redeem at checkout with balance tracking and partial use. Admin tools cover issuance, refunds, balance adjustments, reporting, and anti-fraud safeguards for a smooth, compliant program.

What’s New

• Branded digital gift cards with custom designs and messages

• Fixed and custom denominations with currency support

• Product listing, quick link, and checkout upsell for gift card sales

• Instant or scheduled email delivery to recipients with personalization

• Unique codes with balance tracking, partial redemption, and reload options

• Redemption at online checkout and supported POS with split payments

• Admin tools for issue, adjust, refund to card, and void with audit trail

• Reporting for sales, redemptions, outstanding liability, and breakage

• Fraud controls with send limits, velocity checks, and optional verification

Tips

• Offer popular presets like 25, 50, 100, and keep a custom amount for flexibility.

• Add gift cards as a checkout upsell during holidays and peak seasons

• Encourage scheduled delivery for birthdays and events to boost conversions

• Use strong subject lines and previews in the gift email to avoid spam folders

• Track outstanding liability monthly and set reminders for low balance nudges

• Enable basic fraud limits such as daily purchase caps and recipient verification

How to Set It Up

Step 1

Open Revenue, navigate to Gift Cards and create a new one or edit .

Step 2

Create a new gift card, enter the basic information, and customize the card(upload a design or create your own).

Step 3

Set values, tax, and category if applicable. and then review the card

FAQ’s

1. How are Gift Cards delivered?

• Digital codes are sent by email instantly or on a scheduled date with a personalized message.
  

2. Can customers choose any amount?

• Offer fixed presets and optionally allow a custom amount within your set limits.
  

3. How do redemptions work?

• Buyers enter the code at checkout, balances track automatically, and unused value remains for future use.
  

4. Is in person redemption supported?

• Yes, where POS is supported, including split payments with other methods.
  

5. Can I issue or adjust balances manually?

• Admins can issue, reload, adjust, refund to card, or void with entries logged in the audit trail.