Manual Reviews lets you capture offline or third party feedback and manage it within the same Reviews list. Add details like rating, text, date, platform label, and attachments. Bulk upload with a validated CSV, filter by source, and include manual reviews in widgets across layouts with rating and count controls.
Add Reviews manually with reviewer name, rating, text, date, platform label, profile image, and photo attachments.
Bulk upload via CSV with a downloadable template and field validation
Unified Reviews list that displays manual and fetched reviews together with source filters and labels
AI summary compatibility for manual entries
Widget support to display manual reviews across List, Grid, Carousel, Slider, Flash, and Legacy layouts
Controls for write a review links, max review count, and rating filters
Use clear platform labels like No Platform or the source name to keep filters meaningful.
Attach a profile image or photo when available to increase credibility
Maintain consistent rating and moderation rules between manual and fetched reviews
Keep CSV headers exactly as in the template to avoid import errors
Preview widgets after enabling manual reviews to confirm layout and filtering
Step 1
Open Reputation, then Reviews, and click Add Reviews.
Step 2
Enter reviewer details, rating, text, date, platform label, and optional images.
Step 3
For multiple entries, choose CSV upload, download the template, fill it, and import.
Can I add reviews that were collected offline?
Yes, enter details manually or import via CSV to include offline feedback.
How do manual reviews show up in the reviews list?
They appear alongside fetched reviews with platform labels and source filters.
Can manual reviews be included in widgets?
Yes, enable manual sources, and they will render across all widget layouts.
What fields are supported in CSV import?
Reviewer details, rating, text, date, platform name, and attachment links with validation.
Will AI summaries work with manual reviews?
Yes, manual entries are compatible with AI review summaries.
