Go to app.topline.com
1. Click "Marketing"
Navigate to the Marketing section on the left side menu.
2. Click "Chat Widget"
Access the Chat Widget settings on the Marketing Tools pop up menu.
3. Click "Chat bubble"
Choose the Chat bubble option.
4. Enable Chat Bubble
To use the chat widget, toggle the option.
5. Customize Intro Message
This feature allows you to customize the welcome message that appears for new website visitors. You can use this text to either offer support or a marketing message to encourage visitors to click on the chat widget.
6. Avatar Image
Personalize the user experience by changing the image that website visitors see when they interact with your chat widget.
7. Add Image
Upload an image. We suggest adding your company logo or a friendly face to establish a stronger connection.
8. Visualize
As you customize your chat widget, you can see the changes happening in real-time with this handy preview tool.
9. Return Visitors
If you have visitor tracking enabled on your website, take advantage of this powerful feature to create custom messages for return visitors.
10. Enable Custom Greetings
Toggle the option to enable Custom Greetings.
11. Personalize Greeting Message
You can tailor your welcome message to add a touch of personalization and create a stronger connection with your audience.
12. Chat Bubble Preview
Get a glimpse of what your website chat widget bubble will look like with our preview feature.
