Trigger Links Overview

Trigger links serve as a practical tool to guide users to a specific page when they click on one within an SMS or email.

Trigger links initiate an action depending on the specifics of a customer's click - both the content they engaged with and where they clicked. Due to their versatile use cases, trigger links find their application primarily in campaigns, emails, marketing funnels, and websites. Grasping the precise moment and reasoning for activating the trigger enhances both the deliverability and impact of your campaigns.

1. Go to  "Conversations"

Go to  'Conversations'

2. Click "Trigger Links"

Click 'Trigger Links'

3. Trigger Links Name

For quick access to your trigger links, they are conveniently organized in alphabetical order on this page. Found in the far-left column, this arrangement simplifies the process of navigating and filtering through your triggers to easily find what you need.

Trigger Links Name

4. Link URL

Upon creating a trigger link, the destination URL will be noted in the "Link URL" column. To track user behavior and gain insights into customer journeys, each trigger link features a unique tracking URL that differs from the destination URL, specifically designed for monitoring purposes.

Link URL

5. Search Trigger Links

If you're in search of a particular trigger link, make use of the search bar! Just type in relevant keywords to quickly locate the ideal link for your requirements.

Search Trigger Links

6. Actions

To edit or delete trigger links, simply click on the corresponding icon!

Actions

7. Click Icon to Edit Trigger

Choose the pencil icon to edit, and a popup will appear, offering you the option to modify the trigger link.

Click Icon to Edit Trigger

9. Click Icon to Delete Trigger

If you wish to delete, click on the trashcan icon.

Click Icon to Delete Trigger

Note: This action is irreversible once completed!

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