Step by Step guide to Creating Custom Unsubscribe Links

This guide provides detailed instructions for creating custom unsubscribe links across various applications. From selecting triggers to saving configurations, follow the precise steps to enhance employee training and optimize workflow automation.

1. Create Unsubscribed Page

Create a landing page with messaging you want people to see when they unsubscribe.

Create Unsubscribed Page

2. Copy URL

Use the URL to the landing page from Step 1 to make a Trigger Link.

Copy URL

3. Click "Marketing"

Go to the Marketing section on the left side menu.

Click 'Marketing'

4. Click "Trigger Link"

Select the option Trigger Links from the Marketing Tools menu.

Click 'Trigger Link'

5. Click "Add Link"

Click on the "Add Link" button located on the upper right corner.

Click 'Add Link'

6. Add Trigger Link

Add a name for the trigger link and the URL in the empty fields. Then click on Save.

Add Trigger Link

7. Check Link

Make sure the trigger link is created correctly.

Check Link

8. Click "Automation"

Go to the "Automation" section on the left side menu.

Click 'Automation'

9. Click "Create Workflow"

Select the option to create a new workflow.

Click 'Create Workflow'

10. Click "Start from Scratch"

Choose the Start from Scratch option from the dropdown.

Click 'Start from Scratch'

11. Click "Add New Trigger"

Select the option to add a new trigger.

Click 'Add New Trigger'

12. Select Event

Look for the Trigger Link Clicked option from the events options, then select it.

Select Event

13. Click "Trigger Link Clicked"

Select the trigger for link clicks and add a name to it.

Click 'Trigger Link Clicked'

14. Click "Add filters"

Select this option to add filters to the trigger.

Click 'Add filters'

15. Select "Trigger link"

Select the Trigger Link option from the filters menu.

Select 'Trigger link'

16. Click "Unsubscribed"

Select the Unsubscribed option from the dropdown.

Click 'Unsubscribed'

17. Click "Save Trigger"

Save the trigger configuration by clicking on Save Trigger.

Click 'Save Trigger'

18. Click Add Step

Click on the plus icon to add a new step to the workflow.

Click Add Step

19. Select Action

Look for the Enable/Disable DND option from the actions menu.

Select Action

20. Select DND Options

Click on select to find the different options to enable/disable DND.

Select DND Options

21. Click "Enable DND for specific channels"

Choose the options to enable Do Not Disturb for specific channels.

Click 'Enable DND for specific channels'

22. Click "Select a step"

Click on select a step to have more options for channels.

Click 'Select a step'

23. Select "Channels"

Select the Email option from the dropdown.

Select 'Channels'

24. Click "Save Action"

Once you have selected the channels, click on Save Action.

Click 'Save Action'

25. Publish & Save

Save the changes and publish the workflow.

Publish & Save

26. Click "Marketing"

Navigate to the "Marketing" section on the left side menu.

Click 'Marketing'

27. Click "Email Marketing"

Select the Email Marketing option on the marketing tools menu.

Click 'Email Marketing'

28. Click "New"

Choose the option to create a new email.

Click 'New'

29. Add Link

Add the Unsubscribe link into the email content. Click on the Link Text option on the upper menu.

Add Link

30. Click "Unsubscribed"

Choose the "Unsubscribed" option from the dropdown menu.

Click 'Unsubscribed'

31. Add/Edit Link

The link will be added automatically, once it's ready, click on Save.

Add/Edit Link

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Step by Step guide to Creating Custom Unsubscribe Links | Topline