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Contact Changed Workflow Trigger

The potential benefits of the changed workflow trigger are numerous. By implementing this trigger, organizations can ensure that tasks and processes are automatically initiated and updated based on specific changes in the workflow. This not only streamlines the overall workflow, but also reduces the chance of human error and improves efficiency. Additionally, the changed workflow trigger allows for better tracking and monitoring of progress, providing valuable insights for process improvement and optimization.

The Contact Changed Workflow Trigger in Workflows allows you to automate actions when changes are made to a Contact Record such as:

  • Tags being added or removed

  • DND being activated or removed

  • Contact being assigned or reassigned to a user 

  • Custom fields being populated or changing to something specific

To add a Contact Changed Trigger, go to "Automations" > "Workflows" > click the "Create a Workflow" button at the top right of the screen.

Then, click "Add New Trigger" and search for the "Contact Changed" trigger.

After the action and rules have been added, click on the save button to save the workflow.

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