Assign or Remove Contact to a Task

This guide provides detailed instructions on assigning or removing contacts to/from a task using the Topline application. Following these steps will ensure you create tasks, select contacts, and assigning them effectively.

1. Click "Tasks"

Access to the Task option on the lower left side menu. By using these tasks, you can easily manage work and responsibilities within your team

Click 'Tasks'

2. Click "+ New Task"

Click the yellow tab in the upper left corner to start creating a new task.

Click '+ New Task'

3. Add Task Title

Fill out this form with your task name.

Add Task Title

4. Add Description

Describe the task that you are going to perform in the description.

Add Description

5. Select Assignee

Choose the Assignee for the task.

Select Assignee

6. Add Contact

Choose a contact for the task or you have the option to skip and create a contactless tasks.

Add Contact

7. Click "Save"

Save the changes made by clicking the save button.

Click 'Save'

8. Click "..."

A menu option can be expanded by clicking the 3 dot icon in the left corner.

Click '...'

9. Select command

This list allows you to edit, delete, or mark the tasks as complete.

Select command

10. Filter Contact

By applying the filter, you can see all assigned and unassigned contacts in a list.

Filter Contact

11. Click "Contacts"

Alternatively, you can view assigned tasks through your contacts.

Click 'Contacts'

12. Select Contact

You can select a contact by clicking their name.

Select Contact

13. Click Task

Click on the check box icon in the upper left corner of the screen to see whether a contact has assigned tasks.

Click Task

14. Click "+Add"

Select this option to add tasks directly to a contact.

Click '+Add'

15. Add "Title"

Add your task name in the title field.

Add 'Title'

16. Add Description

You can use the description box to write instructions or describe your task in detail.

Add Description

17. Assign Task

Use this option to assign the task to the appropriate Assignee.

Assign Task

18. Click "Save"

Click on the save button to save your task.

Click 'Save'

19. Click Edit

By clicking this icon, you will be able to edit the assigned task in a contact.

Click Edit

20. Click Delete

This option can be selected if you wish to unassign and delete the task.

Click Delete


Internal Tasks For Your Team

It will allow you to more easily monitor their progress and ensure that they are completing the tasks efficiently.

Create Contactless Tasks

Create tasks on the task list page without a contact specifically for your team members. These tasks can be used to manage work and responsibilities within your team easily.

Filter Internal Tasks

Utilize the "Unassigned" option in the "Contact" filter field to filter out contactless/internal tasks for your team.

Assign, Remove, or Reassign the Contact to a task

Along with creating contactless tasks, the contact can be added, removed, or reassigned anytime post a task is created giving you absolute control over managing the tasks in your account.

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These tasks are also visible in the Tasks list on the Dashboard page.
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