How To Automatically Add Email Addresses & Phone Numbers From FB Chat Into Contact Record

Whenever the contact enters an email address into the chat, topline automatically stores it in the email field.

When a Facebook message is initiated, Topline OS will automatically create a contact with the name we receive from Facebook. If the contact enters an email address and phone number into the chat, Topline OS will automatically store that in the email and phone number field of that contact.

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How To Automatically Add Email Addresses & Phone Numbers From FB Chat Into Contact Record

Whenever the contact enters an email address into the chat, topline automatically stores it in the email field.