When Rescheduling Link is Blank While Sending Email/SMS in Conversation
Rescheduling link was correctly copied and pasted into the email or SMS template. If the issue persists, ensure that the scheduling software is properly integrated with your email or SMS system. Additionally, verify that there are no connectivity issues that might be preventing the link from generating correctly.
Rescheduling Link is Blank When Sending Email/SMS in Conversation
The Workaround You Can do is to Add a Note to the Action with the Template Here:
From Here, You can Select Notes and the Rescheduling will Appear.