To enable this feature, follow these steps:
Navigate to "Settings".
Find the "Allow different owners for contacts and its opportunities" option.
Toggle the setting to "On."
Both contacts and opportunities can have different owners once the toggle has been turned on.
Default Opportunity Owner: Opportunity owners are the same as contact owners when creating a new opportunity. This can, however, be updated as needed to reflect appropriate ownership.
Workflow Action (Coming Soon): Stay tuned for an upcoming workflow action that will enable further customization and automation with this feature.
Settings: There are two additional settings available -
Allow updating the contact follower based on the opportunity owner change: Enable this setting to automatically update the contact follower when the opportunity owner is changed.
Allow updating the opportunity follower based on the contact owner change: Enable this setting to automatically update the opportunity follower when the contact owner is changed.
Improved Customization: Tailor ownership settings to match your organization's specific structure and workflows.
Efficient Communication: Automatically update followers based on ownership changes, ensuring seamless communication and collaboration.
With the ability to decouple owners for contacts and opportunities, you have greater control and flexibility in managing your CRM.
