How to Set Up a Review Link in Your Review Request Email

Gathering feedback and improving your business's reputation require sending review request emails. Including a review link in these emails makes it easy for customers to provide feedback, but setting it up correctly is crucial. You will learn how to effectively set up a review link in your review request email in this guide.

Step 1: Access Settings in Reputation tab

  • Go to Reputation Tab in your accounts and click on settings. You will see a section for setting up your Review Link.

Step 2: Set a Review Link for sending out Emails/SMS

  • You can set up your review Link based on which platform you would need your reviews to be obtained from users - Google, Facebook, or a Custom Link

  • This Link will be the default link used in all your Review Requests sent via Email/SMS

Step 3: Set a Review Link for in the Email Builder

  • Alternatively you can also go to the Email Review Requests section of Settings tab. Open "Email Builder" > Add a Button -> Set the Link URL as {{reputation.review_link}}.

Please Note:

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You wont be able to send a review request without setting up a Review Link.


By following these steps, you can seamlessly set up review links in your review request emails, streamlining the process for collecting valuable feedback from your customers.

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