Surveys with Conditional Logic

Surveys with conditional logic adjust questions based on respondents' previous answers. This means that participants will only see questions that are relevant to their specific experiences or opinions. By tailoring the survey path, conditional logic helps to gather more accurate and detailed data.

Takeaways:

  • Options > Make sure "One question at a time" under 'Survey fields settings' is turned Off

  • Use Custom Fields for conditional logic questions

  • These are the Custom Field Types that use conditional logic:

    • Checkbox

    • Single Option

    • Radio

  • Do not use the 'Allow Add Custom Options' feature with the Radio custom field type. You cannot redirect if the lead chooses to add a custom option

  • Custom fields with conditional logic must be the only field on a slide for the redirect to work. Do not combine conditional logic custom fields with ANY other fields (including basic Text field)

  • Use 'Disqualify immediately' if you are planning to disqualify a lead based on an answer. Disqualify after submit will still force the lead to go through the entire survey which you do not want in conditional logic surveys

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