Phone Number is Not Valid Error Code

If you're trying to send an SMS message and you get this error message: An error has occurred. You are not using a valid, SMS-capable phone number or shortcode for your account's From number.

If you're trying to send an SMS message and it's showing you this error message An error has occurred. Please try again. Error message: The From phone number is not a valid, SMS-capable inbound phone number or shortcode for your account.

That's because the Twilio phone number we use to send the SMS is Voice-capable only

Let's make sure the Twilio number offers both SMS + Voice capabilities based on the list of countries listed here: Twilio international phone number availability and their capabilities

Since our search function is basic and it doesn't show much information about whether or not the Twilio number has SMS/voice capabilities.

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