How to Validate Phone Numbers (SMS) | Topline

How to Validate Phone Numbers (SMS)

Number validation refers to the process of verifying the authenticity and correctness of a phone number, specifically in the context of SMS. It ensures that the phone number you are trying to reach is valid and capable of receiving SMS messages. The validation process involves checking the format of the phone number and verifying its existence with the telecommunication provider

How to Enable SMS / Phone Number Validation?

Go to Settings -> Business Profile -> General

Validation is only performed when an SMS is queued before sending, not during Contact Import/Creation. If the number is identified as a landline number, we will not send even the first message to the carriers.

Validation only needs to be activated in Topline OS to function.

We can Filter Based on the Error when the Phone Number is

- Not valid
- SMS incapable

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How to Validate Phone Numbers (SMS)

How to Enable SMS / Phone Number Validation?

We can Filter Based on the Error when the Phone Number is