Regulatory Bundle and Address Creation for Accounts

Automated Regulatory Bundle and Address Creation:

Introduced a new optimized flow for Regulatory Bundle/Address creation and management.  

Regulatory Bundle/Address in the Phone Numbers Page at a account level (only visible to accounts who are on LC Phone), this will be visible to account admins.

The account will be able to create the bundle/address from our UI and directly submit it to the Telephony partner without any wait time. 

• With this, they will also have the capability to save them in the draft, delete them, and re-submit them in case of failure.

• Failure reasons will also be shown on the UI to make it easier for them to re-submit.

Note: 

Regulatory Bundle is not required if you purchase phone numbers in the USA or Canada.

Local regulations often require providing adequate identity documentation to carriers or a local enforcement. To avoid urgent escalations from regulators, we urge you to provide the required information for each country.

How to Create Regulatory Bundles from Within the Application:

1. Head into the Account > Click Settings (bottom left menu) > Phone numbers > Regulatory Bundle/Address

2. On the top right click on Create to create regulatory bundle/address for the account:

Regulatory Bundle and Address List View:

The users will be able to view the list of all the bundles and addresses that are submitted and their current status too.

Please Note:

This page will be visible to all the accounts that are on the LC - Phone System irrespective of their country.

3. Once all the information is submitted, we will coordinate and get the regulatory bundle approved.

FAQ's

Q: Why am I getting this Error: Request failed with status code 400?

A: The issue date should be in the format YYYY-MM-DD. e.g. 2018-12-28

The birth date should be in the format YYYY-MM-DD as well.