It helps you note and track any adverse action on their SMS sending, like
Daily/Weekly sending limit violations
Warning Emails and Temporary restrictions based on 30007 and opt-out rate.
This option can be found under "Location" > "Settings" > "Phone numbers" > "Advanced settings" > "Restriction history"
Enhancements
Number purchase flow > Search now supports blank space and special characters as US based customers commonly use in their format
Earlier, if you called someone belonging to a location that was disabled, the call would get disconnected without any feedback. Now you will hear a voice describing the issue and the solution along with a tooltip on the UI
Recordings and transcriptions should now appear faster
We were already blocking certain keywords in SMS like 'cannabis'. We will now also block 'fireworks' and 'THC'
Bug Fixes
SMS limit would sometimes not level up for users (ramp up model). This should now level up as expected
'PR' now shows up as a US state instead of a country
Agency ID mismatch bug fixed
