SMS Restriction History And Other Enhancements

SMS Restriction History allows you to track any restrictions that have been placed on your account. Other Enhancements include the ability to set custom limits.

SMS Restriction History

It helps you note and track any adverse action on their SMS sending, like

  • Daily/Weekly sending limit violations

  • Warning Emails and Temporary restrictions based on 30007 and opt-out rate.

This option can be found under "Location" > "Settings" > "Phone numbers" > "Advanced settings" > "Restriction history"

Enhancements

  • Number purchase flow > Search now supports blank space and special characters as US based customers commonly use in their format

  • Earlier, if you called someone belonging to a location that was disabled, the call would get disconnected without any feedback. Now you will hear a voice describing the issue and the solution along with a tooltip on the UI

  • Recordings and transcriptions should now appear faster

  • We were already blocking certain keywords in SMS like 'cannabis'. We will now also block 'fireworks' and 'THC'

Bug Fixes

  • SMS limit would sometimes not level up for users (ramp up model). This should now level up as expected

  • 'PR' now shows up as a US state instead of a country

  • Agency ID mismatch bug fixed

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