Introducing call transcriptions for recorded calls. With call transcriptions, users can now maintain accurate records of all conversations, aiding in documentation and compliance requirements.
Automatic Transcriptions:
The transcription of all inbound and outbound recorded calls will be generated automatically, saving you time and effort
Easy Activation:
In the voice calls tab, location/agency administrators can easily enable call transcription under advanced settings.
Enhanced Visibility:
It will be easy to access and refer to call content with transcripts seamlessly integrated into the conversation page.
How Will this Help:
Efficient Documentation:
With automatic transcriptions, you can maintain accurate records of all conversations without manual effort, improving documentation and compliance.
Convenient Review:
Easily review call content without listening to entire recordings, enhancing accessibility and efficiency.
How It Works:
Navigate to the "Settings" > "Phone Numbers"
Go to "Advanced Settings" > "Voice Calls"
Enable Call Transcription
